Filtering by: Small Business Workshop
Oct
15
6:00 PM18:00

Small Business Workshop: Handling a Challenging Customer

Customer service is a necessary position in most of today’s businesses and organizations.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled appropriately and effectively.  With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.

This workshop will help you learn how engaging customers properly can benefit both the employee and customer. Through the workshop, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.

In the Greenway Conference Room on the lower level.

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Nov
19
6:00 PM18:00

Small Business Workshop: Business Plan Basics

Have a great business idea? Transform your ideas into a reality with a thought out business plans. Learn the proper format to create a plan that you would be proud of. Our insightful advice and useful tips will help package your idea and map the future for your business. 

In the Greenway Conference Room on the lower level.  

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Jul
9
6:00 PM18:00

Small Business Workshop: Finance Basics (SCORE Workshop)

Want to manage your business based on sound accounting principles? This workshop will give you information about business structure options and their financial implications. It will furnish the tools to help you to understand financial statements and how to use accounting systems that strengthen your business situation. 

In the Greenway Conference Room on the lower level.

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